YMGI WMMS-24EW-V2B(59)2 Spécifications télécharger pdf (Page 11)

THE YMGi

ADVANTAGE

Ease of Installation

Easier to install than central systems, the hook-up

between the mini split outdoor and indoor units

generally requires only a three-inch hole through

a wall for the conduit which bands tight to house

and contain the condensate drain hose, wires and

refrigeration pipes. The outdoor unit can be located

up to 150 feet from the indoor unit, making it possible

to hide the condensing unit where it can’t be seen.

Mini split outdoor condensing units are designed to

be installed anywhere regular central air conditioners

or heat pumps can be installed, i.e., on the ground,

in the back yard, or even in the front of the building.

But they can also be hung on the wall, placed on a

balcony, below a deck, in the garage, wherever the

regular central air conditioners are not good ﬁt or

even impossible.

YMGi-certiﬁed technicians across the country are

professionally trained to properly install your mini

split systems, ensuring your system to operate

quietly and at the highest eciency possible and

providing you with a lifetime with worry-free comfort.

economical diagnosis.

Technical Support

YMGi oers full technical support for all the heating

and cooling systems. If you have any questions about

the operation of your unit, you can ﬁnd answers

in your manual. This will help you understand how

the unit works, what functions are built in, what the

dierences are, how to operate and maintain the unit

correctly and help limit mistakes that might lead to

spending money unnecessarily.

If you ﬁnd for any reason your unit is not working

properly, shut down the unit and call your installer

or service technician. They have the tools and

knowledge to determine what is going on. If your

technician has any technical questions, he can have

the unit model and serial numbers ready and call

our technical support line 866-833-3138x703 from

your job site. It is important for your technician to

call when he is at your job site for the quickest, most

accurate, and most economical diagnosis possible.

Customer Service

When you or your technician calls YMGi hot lines,

you will always talk instantly to a real live person

who you can count on. That’s because, along with

our commitment to quality, customer service is the

most important part of our business. Our goal is to

meet and exceed your expectations, going above and

beyond to earn your trust and loyalty. We view and

treat each of our customers as partners. So please

don’t hesitate to contact us.

YMGi Group/YMGI Group New Energy

P.O. Box 1559

O’Fallon, Missouri 63366, USA

Phone: 1-866-833-3138

Fax: 1-866-377-3355

Email Sales: sales@ymgigroup.com

Email Technical Support: techsp@ymgigroup.com

Email Service and Warranty:

customerservice@ymgigroup.com

Warranty Overview

It’s simple. If you aren’t satisﬁed, neither are we.

All our products are backed by our 100% customer

satisfaction guarantee. See speciﬁc product warranty

policy for details. But, rest assured we will do

anything and everything to ﬁnd a solution whatever

the issue is. For speciﬁc inquiries, please refer to

the contact information in the customer service

portion of this catalog. We promise to give you a

response within the shortest timeframe possible to

any problem or question you submit to us. If for any

reason you are not receiving a prompt response,

please call our 7/24-hour toll free number at 1-866-

833-3138x704 or email to us at customerservice@

ymgigroup.com. For fastest service please include

a copy of each your purchase invoice #, contractor

installation invoice, a full description of your problem

and any pictures or other information that will help us

understand and resolve your problem as

quickly as possible.

Credentials and

Certiﬁcation

All YMGi systems are ETL listed in both the U.S.

and Canada. They are also certiﬁed by the AHRI

and ENERY STAR® to far exceed the current world

standards for energy eciency.

Tax Credits

When purchasing your YMGi Symphony Series

system don’t forget to take advantage of any and all

available federal tax credits. Many states and utility

companies oer tax incentives, too. Be sure to check

what is available in your area.

1918

ENERGY STAR®

ENERGY STAR® is the trusted, government-backed

symbol for energy eciency established to help

you save money and protect the environment by

certifying energy-ecient products and practices.

The ENERGY STAR label was established to reduce

greenhouse gas emissions and other pollutants

caused by the inecient use of energy; and make

it easier for consumers to identify and purchase

energy-ecient products that oer savings on

energy bills without sacriﬁcing performance, features,

and comfort.

Our DC INVERTER system along with many other

YMGi products to come, are ENERGY STAR® qualiﬁed

with up to a 22SEER rating or higher to come. The

Energy Star label guarantees a product meets or

exceeds the energy eciency speciﬁcations and

testing requirements of the ENERGY STAR® program.

ENERGY STAR® rating assures you that it provides a

more sustainable, environmentally friendly solution

for your heating and cooling needs.

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YMGI WMMS-24EW-V2B(59)2 Spécifications Page 11

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